Customer Services: 07892111202 or 202 from your Delight Mobile


Transfer your number

Join Delight and keep your current mobile number – it’s hassle free.

How to bring your existing mobile number to Delight and earn your joining bonus: 

1. Call your mobile network’s Customer Service and ask for a Porting Authorization Code (also known as a PAC number).Your existing network has to give you this (it’s the law).

2. Once you receive the PAC, number send a text to 07892111011 from your existing mobile number, using the existing SIM from your current network. This text should show: 

<pac code> space <Delight number that you have been given in your welcome pack> . 


For example, if you want to switch your Vodafone number 07771234567 to Delight Mobile 07511122222: 

You first get your PAC code VOD123 from Vodafone Customer Service (191). Then, you send a text to 07892111011 from your Vodafone number (07771234567). The text in this case would read: 

VOD123 07511122222. (There is a space between the PAC and the mobile number.) 

3. We will text you back, confirming that your number will be transferred to Delight within one working day. During the one-day transfer period, just continue to use your number with your existing network. As soon as your number transfers to us, we will send you a text to let you know. 

Need further assistance? Our Customer Services team is here to help – call them for free on 202 from your Delight number. From any other phone call +44 7892 111 202 (call charges to this number will vary depending on your provider).

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